Effective Date: April, 2018
For the purposes of the Data Protection Act 1998, the data controller is Gibraltar Philatelic Bureau Ltd (a company registered in Gibraltar with company number 51211)
1. Information We Collect
1.2 You may also choose to provide personal information to us in a number of ways, such as when you contact us, participate in an offer or promotion, or when you make a purchase on our Site, at our counters or in our stores.
1.3 The types of personal information you may provide to us and we may collect from you (such as when you complete online forms, make a purchase or contact us) includes: contact information (such as name, postal address, email address, and mobile or other phone number); age and date of birth; gender; username and password; payment information for use in connection with a particular transaction (such as your payment card number, expiry date, delivery address, and billing address); your online and in-store purchase history; product preferences, etc
2. How We Use The Information
2.1 We only use the information to send you promotional materials or other communications relating to WOPA+ or its sellers; provide services to you; process your payment and/or gift card transactions and returns; responds to your enquiries; communicates with you about, and administers your participation in, special events, prize promotions, programmes, surveys and other offers; and operates and communicates with you about our social networking or mobile applications. We may use the information you provide to operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our communications; analysing our products; performing data analytics; and performing accounting, auditing and other internal functions); to create and manage your online account (including access to your online and in-store purchase history); and to comply with applicable legal requirements, relevant industry standards and our policies.
2.2 If you are an existing customer, we will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.
2.3 We never share information with third parties and only share your delivery address with the seller.
3. Information We Collect by Automated Means
When you visit this Site or our online advertisements, or use one of our social networking or mobile applications, we collect certain information by automated means, using technologies such as web server logs and web sessions. Information may include (i) technical information, such as the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone settings, language settings, browser type, domain, and other system settings operating system and platform, and (ii) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page and any phone number used to call our customer service number.
We use the following types of cookie:
(1) Analytics cookies that anonymously remember your computer or mobile device when you visit our website. They keep track of browsing patterns and help us to build up a profile of how our readers use the website. We might use that information to serve advertisements that might be of particular interest to you on our and other websites
(2) Service cookies that help us to make our website work as efficiently as possible; remember your registration and login details; remember your settings preferences; and meter the number of pages you view for the purpose of administering subscriptions to WOPA+.
(3) Third party social plugin content sharing cookies, for logged in members of a social network.
5. How We Use the Information Collected by Automated Means
6. Email Opt-Out
You can at any time tell us not to send you marketing communications by email by simply sending an email to email@example.com with the subject UNSUBSCRIBE.
7. Reviewing, Updating and Modifying Personal Information
Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be subject to local law requirements. You may request to review, change or delete your personal information by sending an email to firstname.lastname@example.org
8. How We Protect Personal Information
We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use.
9. Links To Other Websites
Our Site may provide links to other websites for your convenience and information relating to the sellers on WOPA+. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for those sites' content, any use of those sites, or the privacy practices of those sites.
10. Law, Jurisdiction And Language
The processing of your personal data and this Policy are governed by English law and not by the laws of any other jurisdiction except where required by applicable law or where the law of a particular jurisdiction apply on a mandatory, non-waivable basis such as under request by one of the official sellers on WOPA+. All contracts between you and us are concluded in English even where this page or any portion of the Site has been translated into a different language for your convenience.
By email to: email@example.com
or by post to: Gibraltar Philatelic Bureau
c/o WOPA World Online Philatelic Agency
Suites 9 & 11, Block 2